Warranty 
The standard warranty for the printing system is 12 (twelve) months from the date of on-site installation all equipment is tested prior to installation the standard warranty covers all of the parts of the printer which have been properly installed, and functioning at the time of installation. 

In the event that a malfunction of the system occurs, first a technician will diagnose the problem with the user and try to resolve the problem via telephone or facsimile in most instances there will not be a problem too difficult for the user to solve. 

If the difficulty cannot be resolved via telephone or facsimile, the user will be asked to identify the part that is malfunctioning, and that part is quite often very simple to return and replace. 

Generally there are no difficulties with the system frame. Some of the problems can arise due to damage or negligence. In such case damage due to negligence or abuse is not covered by warranty. 

All freight cost to a technical center in CANADA OR USA will be borne by the user. All inbound freight to the site will be borne by the technical center. 

Locally purchased equipment such as computers and peripherals mu